ZASHPAY

ZashPayNeed to repay a friend for concert tickets? Need to collect gift money for the boss' baby shower? Forget the hassle of writing checks or running to the ATM. Instead, use ZashPay.

There's a quick and easy way to pay the people you know. Introducing ZashPay - a new part of SAFE's CheckFree Online Bill Pay. Now you can send or receive money the easy way at anytime.

As part of our CheckFree Online Bill Pay service, all you need is the person's e-mail address or mobile phone number. The money goes directly from your bank account into your friend's account usually within one business day, regardless of where they bank. And best of all, no more checks, stamps or cash.

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What is ZashPay?

ZashPay is an online personal payment service that lets you send money to or receive money from anyone you know. Using SAFENET, you can transfer money between your account and any other.

It's FREE to sign up and there's no fee to receive money. And whether you owe or need money, you can give or get it in as little as one business day.

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Sign up for ZashPay

To get started, simply login to SAFENET and access Check Free Bill Pay and look for the "Pay People" tab. Choose your user name and password, and set up your profile. You must already be  a Check Free Bill Pay user to see the tab. If not, please sign up for Bill Pay access inside SAFENET.

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Send Money to Someone

Just enter the mobile phone number or e-mail address of the person you want to send money to, the payment amount and a message. It only costs 50 cents and you can send money to anyone regardless of where they bank.

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Receive Money From Someone

With ZashPay, family, friends, business colleagues or anyone else can send you money. And there's no charge for you to receive money.

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ZashPay Security

Not only do you have to login to SAFENET to access ZashPay, but you can also rest assured that leading technology behind the scenes ensures your money is sent and received safely and securely.

Offered through leading financial institutions across the United States, ZashPay was created by Fiserv, Inc., the company that powers SAFE's online banking and bill pay. The ZashPay service from Fiserv is backed by more than 25 years of experience in handling online payments for most of the country's top banks, brokerages, and credit unions.

FAQ's About ZashPay - Risk Management, Limits & Transaction Processing

1. What are the transaction limits that are supported and how do they work?
Multiple separate transaction limits are supported for ZASHPAY, so that Fiserv can ensure flexibility in payment processing and the fastest processing possible.

The first of three limits supported is the Next-Day limit: this limit describes the maximum dollar amount a user can send through ZASHPAY for next-day posting to the receiver's banking account on that particular business day.

The second limit is the Weekly limit: this limit describes the sum-total dollar amount of Next-Day transactions the user can process in a given week (rolling seven-day period).

The third and final limit is the Exposure limit: this limit describes the sum-total dollar amount of all transactions, whether next-day or three-day processed, that the user can initiate in a rolling seven day period.

There are no limits on the amount of funds that can be received through ZASHPAY; however, payment velocity, dollar amount, and profile age (among many other factors) are all included in Fiserv's sophisticated fraud-modeling and alerting to ensure fraudulent users cannot use ZASHPAY as a payment-capture vector.

2. Is the account balance checked first before the payment is sent?
Similar to bill payment transactions, ZASHPAY transactions will be processed using Fiserv's sophisticated and patented Risk Processing model. As a result, account balances will not be checked prior to transaction processing, ensuring the fastest turn-around from the sender's scheduling of the payment to deposit into the recipient's funding account.

3. What type of description is shown on the statement?
ZASHPAY transactions will be processed through the ACH network as WEB, PPD and CCD type transactions.  The description in the ACH "5" record will be posted as "PERSNL PMT". The name in the "6" record will contain the last name and first name of the sending or receiving user, depending on the direction of the transaction.

4. Are the payments sent out through PIM?
ZASHPAY payments are processed as ACH transactions.

5. Does a customer get notified which risk group they fall into?
Users of Fiserv ZASHPAY are presented their Next-Day, Weekly, and Exposure limits via the ZASHPAY user interface in CheckFree RXP. This is the only area that this information is visible.

6. Is there any case where SAFE FCU would be at risk for payments (for NSF items)?
Fiserv processes ZASHPAY transactions in the Risk processing model, similar to that which is used for bill payment. In this model, it is possible that Fiserv will process a debit to the user's account when the user schedules a payment for more than their available account balance. The financial institution is not at risk for debits that are returned to Fiserv as "NSF" (insufficient funds).

7. What happens when a debit is returned NSF?
If the sender of a ZASHPAY payment does not have funds available in their account, and the debit is returned to Fiserv as "NSF," Fiserv will attempt to re-clear the transaction one time. If the transaction is again returned to Fiserv, the user will be put into a collections status. While in a collections status, bill payments and ZASHPAY transactions will not be processed. Further, the user's ZASHPAY transaction levels may be lowered as a result of the NSF payment.

8. Fiserv ZASHPAY payments will be processed the next day. Would there be a cut off time or can the user request at any time?
Fiserv ZASHPAY payments can be processed as next-day transactions until 5:00 p.m. ET. After 5:00 p.m. ET, transactions can process as quickly as two days.

9. After you send a payment to a friend, are there any real time pending holds on my account before the transaction debits my balance?
ZASHPAY payments are processed in a daily ACH batch; no real-time hold is placed on the sender's account.

*** Weekly limit is actually weekly next day limit. The weekly limit is the limit of next day transactions you can make.  See examples below:

  • Next day Capable (What they can make today 'effective next business day')
  • Weekly Next day capable (What they can make next day this week)
  • Full Exposure (Full amount that consumer can transfer for the week). Exposure limit is total immediate and 3-day transfers.  Daily and weekly are just for immediate.

The Weekly Next day and Full Exposure limits are 7-day rolling counters.

3 different total levels are supported with specific Next Day, Weekly Next Day and Full Exposure limits within those levels:

Full Exposure

Next Day Capable

Weekly Next Day Capable Amount

$1,000

$100

$100

$5,000

$250

$500

$10,000

$500

$1,000

Example Risk Scenario
Assuming member has exposure limit of $5,000

Payment (Schedule Date)

Amount

Result

Zashpay #1 (3/1/10)

$250

Immediate / No Hold - Payment is below next day & weekly next day

Zashpay #2 (3/1/10)

$250

3-day Hold - Payment total exceeds next day limit ($500 vs. $250)

Zashpay #3 (3/1/10)

$100

Immediate / No Hold - Payment is below next day & weekly next day

10. Are the holds placed on funds different by customer or the rules the same?
Users can be placed into one of 3 buckets. We only hold funds for members if they go over the daily limit. We hold the funds to ensure that the debit doesn't NSF before we release the credit.

11. Are any transactions over the limit declined?
Members will not be able to schedule a payment over their exposure limit, the UI will not allow it.

12. Are there cutoff times for submission of ZASHPAY?
5:00 PM

13. Is the daily limit a rolling 24 hour period or fixed 24 time  (day ends at midnight or other specified time)?
Restarts at midnight

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