Twenty-Four Hour Access

With SAFE Touch you have access to your accounts 24 hours a day via a touch-tone telephone.

Features

  • The account owner is the only person authorized to request password access for this service. Information, transfer and check withdrawals payable only to the account owner may be requested using any touch-tone telephone 24 hours per day free of charge.
  • High tech service with computer voice menu guides members through up to 100 available transactions.
  • Member access through the SAFE secured computer using their account number and their personal identification number (PIN). Members may change their PIN at will using the service.
  • All check withdrawals using SAFE Touch are payable to the account owner and mailed only to the address on file in the system.
  • Stop Payments may be placed on checks. (They may not be removed using SAFE Touch.)

Benefits

  • Ultimate financial convenience that saves time and involves no cost.
  • Easy to use.
  • Peace of mind and no worry that transactions are confidential and safe.
  • Extra security provides no worry of the possibility of fraudulent withdrawals.
  • Convenient and provides peace-of-mind.
Here are a few important tips:
  • All amounts are entered without a decimal. For example, $5 will be entered as five, zero, zero followed by the pound (#) sign.
  • Once you learn the correct menu choices, you can work ahead of the voice prompts.
  • To replay a menu, use * or # as directed by the voice prompts.
  • To end the call, press nine or hang up.

Use the menu guide below to determine the correct menu choices, but remember to listen for the appropriate place to enter any needed suffix number or transaction amount.

Each numbered bullet in this list corresponds to a key on your phone. Follow the sequence to reach the specific menu option you are trying to reach. For instance, 1 then 1 then 1 will get you Balance Information.

  1. Share Account Information
    1. Checking Account Inquiry
      1. Balance Information
      2. Most Recent Deposits
      3. Most Recent Withdrawals
      4. Most Recent Checks Cleared
      5. Specific Check Cleared
      6. Interest Information
      7. Stop Payment Information
      8. To Stop Payment on a Check
    2. Savings Account Inquiry
      1. Balance
      2. Most Recent Deposits
      3. Most Recent Withdrawals
      4. Interest Information
  2. Loan Account Information
    1. Balance Information
    2. Payment Information
    3. Interest Information
  3. Inquire on Share Certificate
    1. Balance Information
    2. Interest Earned
    3. Interest Rate and Maturity Date Information
  4. Transfers, Check Withdrawals, Loan Advances, or Loan Payments
    1. Transfer Money From Share or Loan
      1. Transfer Money From Checking
        1. Transfer to Share Account
          1. Transfer to Checking
          2. Transfer to Savings
        2. Loan Payment
      2. Transfer Money From Savings
        1. Transfer to Share Account
          1. Transfer to Checking
          2. Transfer to Savings
        2. Loan Payment
      3. Transfer Money From Loan
        1. Transfer to Share Account
          1. Transfer to Checking
          2. Transfer to Savings
        2. Make a Loan Payment
    2. Withdraw Money From a Share Account or for a Loan Advance
      1. From Checking Account
      2. From Savings Account
      3. Loan Advance
  5. Change PIN