Annual Privacy Policy

To read SAFE's Annual Privacy Notice, click here - Privacy Notice.

Privacy Policy

SAFE Federal Credit Union does not collect personal information about you such as; your name, telephone number, email address, unless you voluntarily submit this information to us by email or other means. SAFE Federal Credit Union treats all personal information submitted through our Website as confidential, and does not sell or disclose such information to any third parties.

When you visit our Website, SAFE Federal Credit Union automatically collects non-identifying information such as; type of browser, IP address, computer operating system, domain name of Website, which you linked to us. SAFE Federal Credit Union may store information on your hard drive as a "cookie", or similar type of file, which we may use internally to help us enhance the efficiency and usefulness of the Website. If you object to this, please consult your Browser documentation for information on erasing or blocking "cookies".

If you use the SAFE Federal Credit Union Website to send SAFE Federal Credit Union an email, ask for information, subscribe for the newsletter, or if you provide personal information in any other way, SAFE Federal Credit Union may maintain the information you provide. Your information may be shared among SAFE Federal Credit Union support services as necessary to respond to your request. This information will be used in the same manner as though it was collected in other ways.

SAFE Federal Credit Union makes use of sound security measures to protect the personal information you submit to us once it is received.

  • If you have any questions pertaining to the SAFE Federal Credit Union Web Site Privacy Policy, please contact our offices.

Online Security:

We also want to provide the utmost security while you are visiting safefed.org. We have purchased the best in internet privacy protection through a security certificate from Symantec. This secure sockets layer (SSL Certificate) is just one layer of protection of your private data on this site. Several of the links on this site will redirect you away from safefed.org and you will no longer be under our security. However, these links will notify you of that change so that you are fully aware. We cannot guarantee the privacy of your data on any site other than our own, so we recommend that you request other companies' security information before you share any data with them. However, these other web sites are preferred vendors of SAFE Federal Credit Union and their services are provided to assist you with your financial well-being.

Fee Schedule:

  • To learn more about Fees associated with your SAFE Accounts, click here - Fee Schedule

SAFE may classify your account inactive or dormant if you do not complete at least one (1) annual transaction. If this happens, you will incur a monthly $5.00 service fee.

Funds Availability Policy

Depending on the type of check you deposit into your checking account, your deposited funds may not be available until the second business day after the deposit. In some cases, we may delay the availability of your funds beyond the standard hold.

You should refer to the credit union's full Funds Availability Policy in your Membership Agreement and Disclosure for additional information about the availability of your deposits or call our Member Service Center at ext. 2375.

SAFE ATM Facts and Features:
Deposit services are available at all SAFE Branch ATM locations and some remotely located SAFE owned ATM locations. (Deposits are subject to verification and do not update account balances immediately.)

  • Members may use any ATM provider machine up to 10 transactions per month with no SAFE fee charges. (Other institutions may still charge their fees.)
  • Daily maximum withdrawal limit is $505 per calendar day per account when "online".
  • Cash withdrawals available up to $205 per calendar day per account when the system is "offline" at ATM.

To read SAFE's Funds Availability Policy Disclosure, click here - Funds Availability

Important Information About Procedures For Opening a New Account and Member Identification Requirements

To help the government fight the funding of terrorism and money laundering activities, Federal Law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. (Section 326 of the USA Patriot Act)

What this means for you:

When you open an account, we will obtain a credit report on you, ask your name, address, date of birth, and other information that will allow us to identify you. We will ask to see an unexpired government issued picture identification card (driver's license, ID, passport) or other identifying documents.

In some cases, identification will be requested for current members if original documentation was not obtained with the opening of the account. In all cases, protection of our members' identity and confidentiality is our pledge to you.

We will copy items used in verifying your identity. Information contained within these documents will not be shared or disclosed to non-affiliated parties as written in our Privacy Policy.

Member Complaints /Disputes

Disputes or Complaints may be directed to SAFE's Supervisory Committee at PO Box 754, Sumter, SC 29151 or directly to NCUA. The National Credit Union Administration (NCUA) is the regulator and primary enforcement authority for federal credit unions.  NCUA does not arbitrate member complaints. NCUA Consumer Assistance Hotline at 800-755-1030 for assistance. NCUA's toll-free line is available 24/7 - consumers may leave a recorded message outside of regular business hours. You may also request assistance via e-mail at consumerassistance@ncua.gov. Please be sure to include your contact information, the credit union's name, the state the credit union is located in and the nature of your request.

Member Inspection of Credit Union Books, Records, and Minutes

Member inspection rights: A group of members of a federal credit union has the right, upon submission of a petition to the credit union as described in paragraph (b) of this section, to inspect and copy nonconfidential portions of the credit union's:

  1. Accounting books and records; and
  2. Minutes of the proceedings of the credit union's members, board of directors, and committees of directors.

Petition for inspection: The petition must describe the particular records to be inspected and state a proper purpose for the inspection, that is, a purpose related to the protection of the members' financial interests in the credit union. The petition must state that the petitioners as a whole, or certain named petitioners, agree to pay the direct and reasonable costs associated with search and duplication of requested material. The petition must also state that the inspection is not desired for any purpose other than the stated purpose; that the members signing the petition will not sell or offer for sale any information obtained from the credit union; and that the members signing the petition have not within five years preceding the signature date sold or offered for sale any information acquired from the credit union or aided or abetted any person in procuring any information from the credit union for purposes of sale. The petition must name one member, and one alternate member, who will represent the petitioners on issues such as inspection procedures, costs, and potential disputes. At least one percent of the credit union's members, with a minimum of 20 members and a maximum of 500 members, must sign the petition. Each member who signs the petition must have been a member of the credit union for at least 180 days at the time the petitioners submit the petition to the credit union. Contact the Executive Assistant for details in submitting inspection request. Inspection procedures will be relayed to member submitting requests in addition to other information that may pertain to the petition.