Contact & Support Find helpful resources and contact information, or send us a message. Schedule an Appointment Helpful Information Most FAQs can be answered using the pages below. And remember, you can always visit or call with a SAFE representative at your local branch. Membership Find Your Local Branch Online & Mobile Banking Fraud & Security Lost/Stolen Debit Cards During Business Hours: 800-763-8600 After Business Hours: 888-918-7313 Lost/Stolen Credit Cards Domestic: 855-556-1963 International: 727-571-2200 Change PIN Change PIN: 888-886-0083 Contact Toll-Free Phone 1-800-763-8600 Local Phone 803-469-8600 Mailing Address SAFE Federal Credit Union PO Box 2008 Sumter, SC 29151 Billing Address 160 West Wesmark Boulevard Sumter, SC 29150 Our call centers are available Monday through Friday from 7:00AM to 7:00PM and Saturdays from 9:00AM to 1:00PM, except on designated holidays. Member Complaints It is SAFE Federal Credit Union's Policy to investigate and resolve member and consumer concerns in a timely manner. If you have a concern about the service provided by us, please contact us at: SAFE Federal Credit Union Attn: Risk Management & Legal Dept. PO Box 2008 Sumter, SC 29151 membercomplaint@safefed.org Legal Requests Under Rule 45(c) and (d), S.C.R.Civ.P., valid requests will be processed within 14-21 business days from the date received. An NPI Request Fee may apply. SAFE Federal Credit Union Attn: Legal & Compliance 160 W. Wesmark Blvd. Sumter, SC 29150 legal@safefed.org Reach a Local Representative Discuss your options. Make informed financial decisions. We're here to help. Tell us about your financial needs or what you're looking for, and one of our representatives will get back to you as soon as possible. First Name Last Name Email Phone ZIP/Postal Code Business How can we help you? Choose a Topic Choose a TopicOpen a personal accountOpen a business accountBuy a houseBuy a carTake out a personal loanDiscuss retirement & investment optionsGet financial adviceAsk a question about my existing account or loan with SAFEGet Select Employee Group status for my organizationOther… Enter other… Feedback