Like long waits? Neither do we.
Do you ever have times when you just want to ask your financial questions out loud? No keyboards. No Screens. No mouse clicks. Just a phone and a knowledgeable voice on the other end.
SAFE Members can! In addition to the live Member Service Specialists you're accustomed to, SAFE has a special member of our team: SKYE, our AI-powered personal assistant.
HERE'S HOW SKYE WORKS:
If you have simple questions about your account—like, "What's my balance?"—SKYE can answer them.
And if, by some chance, SKYE doesn't know the answer, she'll quickly connect you to a skilled Member Service Center specialist, who will be happy to assist!
What can I say to SKYE?
| GENERAL QUESTIONS | TRANSACTIONAL QUERIES |
|---|---|
| - What is my balance? | -I need my transaction history. |
| -What is SAFE's routing number? | -What is the status of my deposit? |
| -What are the branch hours? | -I need to make a loan payment. |
| -What are your rates? | -I want to transfer money. |
| -Where can I find my statements? | -I need to reset my online banking. |
| -How can I register for online banking? | -When is my loan due? |
Let's talk!
Toll-Free Phone
Local Phone
With SKYE, our call centers are open 24/7/365 to offer immediate answers to many of your most pressing questions.
Should you have something more involved, live service reps are available Monday through Friday from 7:00AM to 7:00PM and Saturdays from 9:00AM to 1:00PM, except on designated holidays.
Need a good reason to try SKYE? Try five.
