Online Privacy & Security

Privacy Policy

SAFE Federal Credit Union does not collect personal information about you such as; your name, telephone number, email address, unless you voluntarily submit this information to us by email or other means. SAFE Federal Credit Union treats all personal information submitted through our Website as confidential, and does not sell or disclose such information to any third parties.

When you visit our Website, SAFE Federal Credit Union automatically collects non-identifying information such as; type of browser, IP address, computer operating system, domain name of Website, which you linked to us. SAFE Federal Credit Union may store information on your hard drive as a "cookie", or similar type of file, which we may use internally to help us enhance the efficiency and usefulness of the Website. If you object to this, please consult your Browser documentation for information on erasing or blocking "cookies".

If you use the SAFE Federal Credit Union Website to send SAFE Federal Credit Union an email, ask for information, subscribe for the newsletter, or if you provide personal information in any other way, SAFE Federal Credit Union may maintain the information you provide. Your information may be shared among SAFE Federal Credit Union support services as necessary to respond to your request. This information will be used in the same manner as though it was collected in other ways.

SAFE Federal Credit Union makes use of sound security measures to protect the personal information you submit to us once it is received.

  • If you have any questions pertaining to the SAFE Federal Credit Union Web Site Privacy Policy, please contact our offices.

Digital Privacy Notice 

For the purposes of this notice, the terms “we,” “us,” “our,” “credit union,” and “SAFE” mean SAFE Federal Credit Union.

This Digital Privacy Notice explains how we collect, transmit, and use the information you provide to us. This Digital Privacy Notice applies to your interaction with any of our online sites, mobile sites, or applications, which we own and control (hereinafter “Digital Interface”), unless a different notice is posted on a particular Digital Interface or otherwise provided to you that supersedes this policy. If a Digital Interface is owned and/or controlled by a third party, that third party’s digital privacy policy will govern, unless otherwise stated. Other privacy policies may also apply in addition to this Digital Privacy Notice and does not supersede our General Privacy Policy. Please consult the Privacy Notice to understand how we handle user privacy and for details on how we may collect and share information with third parties and affiliates.


What information do we collect?

We may collect any or all of the following types of information:

  • Information related to data generated from your use and activity, including but not limited to transaction, location, and address (e.g. email, IP, and mailing) information.
  • Technical information related to the device you are using, including but not limited to, your IP address, your operating system, your device type, and the browser you are using.
  • Other information collected through cookies, tags, and other technologies, including but not limited to which product and service pages you visit, what advertisements you view or click on, contests and surveys you complete, features you request (e.g. newsletters and other products) and how long you view a particular page.

Other parties may also collect information about you when you use our Digital Interfaces:

  • Our service providers may collect information about you in order to provide us with marketing and other services.
  • We may provide widgets, embedded content, or other tools that are owned by third parties, including but not limited to maps, information streaming from another site, and widgets that enable you to share information on social media. The third parties that own these types of tools may have access to information about your browsing history on our Digital Interfaces. You should review information at the third parties’ sites to learn how these third parties collect and use information they collect from you.

What are cookies?

Cookies are pieces of information that are stored on your device. Browser cookies are placed by a web server and let the server know when you return to a site you have visited before. Some cookies can be cleared via your web browser. Others may be placed in an Adobe folder on your device; refer to Adobe for information on how to manage these types of cookies. Cookies can be used for various purposes, including but not limited to collecting information about your web browsing, maintaining continuity during an online session, gathering data about how you use our Digital Interfaces (including interest based advertising), and for anti-fraud and information security purposes.

Can I disable cookies?

Your browser may allow you to manage cookies, including rejecting them altogether. Refer to your browser provider for more information on managing cookies. Please note that disabling cookies may limit the functionality we can provide you through our Digital Interfaces. Location data can be collected or monitored on a continuous basis when the SAFE Federal Credit Union application is closed or not in use, in the background only while the Solutions is being used, or not at all, depending on your selection. You can change your location permissions at any time in your device settings.

What other technologies may be used to collect information?

Additional technologies used to collect information may include, but are not limited to, pixel tags, web beacons, clear GIFs, and Flash objects.

How do we use the information we collect?

Our use of the information we collect from you may include, but is not limited to, the following:

  • Enabling features that prevent fraudulent card use and send alerts.
  • Enhancing your experience with our Digital Interfaces, such as by making them more personalized based on the products or services you view and interact with.
  • Measuring the effectiveness of our various advertisements and promotions.
  • Determining how often a particular product or service is viewed or used.
  • Determining which of our products and services are most likely to appeal to you, so we can provide you with related advertisements or other offers.
  • Other purposes, including but not limited to tracking website usage and risk control purposes.

How do we use Analytics?

We use Google Analytics to better understand how visitors interact with our websites. This service provides non-personally identifiable data including but not limited to data on where visitors came from and what actions they took on the websites. We use this information to improve your experience. Please click here to learn more about this service and how to opt out of data collection by Google Analytics.

Do you collect information from children?

Our Digital Interfaces are not intended for or directed to individuals under the age of thirteen (13) years old. We do not intend to or knowingly collect information from individuals under the age of thirteen (13) years old, and we request that such individuals do not provide personal information through our Digital Interfaces. Please visit the FTC website for more information about the Children’s Online Privacy Protection Act (COPPA).

Can I opt out of receiving ads based upon information you collect?

You may opt out of receiving such ads by calling our Member Service Center at 1.800.763.8600 or 1.803.469.8600. You may also contact us online here.

Will you update me on changes?

SAFE may update this notice at any time. We will notify you of any material changes to our Digital Privacy Notice by posting any updated notices on this page.

SAFE logo

Privacy Notice




Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all  sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number
  • Income 
  • Member Account Number, Account Balance, and Payment History
  • Account Transactions and Checking Account Information
  • Address
  • Birthday
  • Beacon Score
  • Contact Information (i.e. email and phone number)

When you are no longer our customer, we continue to share your information as described in this notice


All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons SAFE Federal Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information
Does SAFE Federal Credit Union share?
Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
For our marketing purposes—
to offer our products and services to you

For joint marketing with other financial companies

For our affiliates’ everyday business purposes—
information about your transactions and experiences
For our affiliates’ everyday business purposes—
information about your creditworthiness

For our affiliates to market to you


For nonaffiliates to market to you

To limit our sharing
Please note:
If you are a new member, we can begin sharing your information thirty (30) days from the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Call 800.763.8600 or 803.469.8600, or go to

What we do

How does SAFE Federal Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. SAFE Federal Credit Union regularly tests and accesses its information security measures, systematically trains employees, and adopts upgrades and enhancements as necessary to protect your information.

How does SAFE Federal Credit Union collect my personal information?

We collect your personal information, for example, when you:

  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Use your debit or credit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.



Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • SAFE Federal Credit Union has no affiliates.


Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Our nonaffiliates include fraud monitoring service

Joint Marketing

Formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include investment, insurance, and other financial service companies.

Online Security

We also want to provide the utmost security while you are visiting We have purchased the best in internet privacy protection through a security certificate from Symantec. This secure sockets layer (SSL Certificate) is just one layer of protection of your private data on this site. Several of the links on this site will redirect you away from and you will no longer be under our security. However, these links will notify you of that change so that you are fully aware. We cannot guarantee the privacy of your data on any site other than our own, so we recommend that you request other companies' security information before you share any data with them. However, these other web sites are preferred vendors of SAFE Federal Credit Union and their services are provided to assist you with your financial well-being.