Whatever your questions or concerns may be, we want to hear from you. Use this form to get in touch—or reach out using the contact information provided below.

Contact Information

Prefer to reach out in writing or over the phone? Don’t worry—SAFE has got you covered.

  • Member Service Center Toll-Free Phone – 1-800-763-8600
  • Member Service Center Local Phone – 803-469-8600
  • Mailing Address – SAFE Federal Credit Union, PO Box 2008, Sumter, SC 29151
  • SAFE Administration Building Address – 160 West Wesmark Boulevard, Sumter, SC 29150

And remember, you can always speak with a SAFE representative in-person during regular business hours at our local branches.

Lost or Stolen Credit Cards

Need to report a lost or stolen credit card? Use either of the numbers below to get in touch.

  • Domestic – 800-449-7728
  • International – 410-581-9994

Lost or Stolen Debit Cards

To report lost or stolen debit cards, use either of the numbers below.

  • During Normal Business Hours – Contact your local branch
  • After Business Hours – 866-840-3794

Hours of Operation

Our branch locations are open Monday through Thursday, from 9:00 AM to 5:00 PM and Friday 9:00 AM to 6:00 PM, except on designated holidays. Click here for a full list of Holiday Closings.

Other Inquiries

Don't see what you're looking for here? Send us a message and we'll get back to you.

Contact SAFE